Monday, 18 September 2017

Capacity Management Maturity Series – Managed to Optimized

The final part in our Capacity Management maturity series takes place on October 11 and explains what is expected from a fully mature capacity management process. 

If you have followed this series from the beginning, then you will have seen how the process has evolved from a chaotic/reactive process to a fully integrated business process providing proactive information to enable quicker and more accurate decision making to take place with associated benefits realised faster. If you haven't followed our series and would like to catch up on demand visit our Resources section to watch the previous 3 webinars 

In this webinar, we will cover what it means to be classed as Optimized. More specifically, how IT and Capacity Management can become strategic business partners and how collaboration between CM and the Business enables improvement over all business processes. From being graded as Initial or Repeatable to Defined, Managed or Optimized the overall focus switches from predominately component to service and then business and more specifically what are the potential impacts on revenues. It is at this, the Optimized level, that the embedded automation, process and data sharing integration, and capacity planning contributes most in mitigating service risk/impact and overall IT cost management.

Join us on October 11 to discover what it takes for your CM process to be fully optimized.

In the meantime if you'd like to find out where your organization is on the maturity scale then take our survey and get your free 20 page report.

Jamie Baker
Principal Consultant